Deborah Chaddock Brown – Speaker, Author
Sometimes hearing it from you just isn’t enough.
If you are looking for a speaker to lead your team in a 1/2 day workshop or energize them with a keynote address, consider Deborah Chaddock Brown.
Deborah brings over 25 years of retail, operations, and franchise experience to her speeches. Since opening her own business in 2004, she’s expanded her topics to include those of interest to entrepreneurs like 30 Marketing Tips in 30 Minutes. Keeping up with the ever changing marketing industry, she also offers Social Media topics such as Making the Most of Your Online Brand.
The theme that resonates throughout all of her speeches is one of Putting the Customer First. Whether you are just starting a business or growing your company to the next level, the key to success is the art of building customer relationships. Deborah offers customer-focused key note addresses and workshops:
- Make or Break Moments: Building Customer Relationships
- Earning Customer Loyalty
- Putting the Customer First
- Call Center Service: Using Your Powers for Good
During challenging economic times, companies look for speakers to provide a light at the end of the tunnel. Deborah offers three programs that speak to operating a business through a recession:
Customized To Meet Your Needs
Deborah discusses your primary goals and objectives for each program. She’ll spend time asking questions, reviewing your corporate-provided materials and learning about your industry so that her message is tailored to meet your needs and is relevant to your audience. She’ll combine material from a variety of established programs or create something entirely new to meet your needs.
A Spoonful of Sugar
Have you ever attended a training or workshop in which the speaker droaned on; lecturing rather than engaging? Deborah has attended them – or rather – nodded off during those sessions too. Following the Mary Poppins method of teaching, Deborah brings high energy, humor and lots of situational stories to her programs. She engages her audience and welcomes the “heckler” making her programs fun as well as educational.
Call Deborah today
For more information about engaging Deborah for your next event, call 330-414-8792. Email: deborah@makeorbreakmoments.com
Still not convinced? Visit the individual pages (on the side bar to the left) for each program. Each program page provides details on what participants will learn, the length of the program and who should attend.
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Deborah Chaddock Brownis a CTM Toastmaster, apprentice member NSA, member Twinsburg Chamber of Commerce
Customer Relationship Speaker 