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Deborah Presents at Lakeland Community College

April 14, 2011

Over the course of three weeks, Deborah presented to a classroom of entrepreneurs and business professionals. Each week was devoted to a different element of social media.

Week One:  Linked In

Week Two:  Twitter

Week Three: Creating a Customer Focused Social Media Strategy

The class took place in the computer lab so that participants could actually get into their accounts and modify them to be more effective.

In each class the participants learned how social media can be used to:

  • Learn from industry leaders, peers and customers
  • Inform their community about upcoming events, new product releases or latest articles/blog posts
  • Network within their community and seek out new people to add to their network; sharing ideas, answering questions and building credibility
  • Correct circumstances when consumers are less than happy.  Being responsive is a key benefit to social media and participants set up accounts so that they will receive email notifications when their company or products are mentioned.

If you are interested in having a similar series of sessions for your organization or company, please give Deborah a call:  330-414-8792.

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