Social Media: A New Theme

While Putting Customers First is always a focus for Deborah Chaddock Brown, she has added a series of speeches and workshops using the powerful social media vehicles to establish credibility, build community and connect with customers.

Deborah created the acronym L.I.N.C.:

Using the principles of L.I.N.C. Deborah now offers a series of 4- ninety minute workshops that assist participates with taking their basic accounts to the next level and using them to connect with their customers. Each workshop is hands-on so that participants can actually modify their existing accounts and learn how to use them to their fullest advantage:

LinkedIn                              Twitter                                Facebook                       Connecting the Dots

In addition, Deborah offers a 45 minute keynote address on Creating a Customer Focused Social Media Strategy and Using Social Media to Promote your Event.

Here’s what people are saying:

I so enjoyed your session yesterday! It made clear that as much as I have learned I still have so much more that I need to learn.  Wow!  You have a ton of knowledge and share it with such gusto and approachable fun energy!

Thanks again,

Kathlene Mullens, MLHR, PHR, BSBA

  

 

Thank You for being the speaker at our membership mtg. ….. you were awesome!!   I love your enthusiasm for social media and I think it was contagious.  We continued talking and referencing about links and tweeting the rest of the night!  Looking forward to getting on the websites and getting more education on social media.  Thanks again for your excellent talk and sharing of your valuable time!

 

Mary C.Carlson, IDS/NEO President

 

 

I really thought the class was terrific!  I learned more than I expected to, and didn’t know all this was out there for the taking.  I will certainly look into the information you gave us, and see what tools I can use to further sales in my business.  I will certainly do the Facebook thing, as I have an account with them, but not a fan page.  I will be eager to put all this good information to good and practical use. 

 

You made this class interesting, fun, and your energy was contagious.  I certainly will look forward to being on your mailing list, and will read the newsletter, and I am sure it will be interesting if your class is any indication of what is yet to come. 

 

Melanie Hutchinson, The Embroidery Hutch

Deborah Chaddock Brown – Speaker, Author

Sometimes hearing it from you just isn’t enough.

If you are looking for a speaker to lead your team in a 1/2 day workshop or energize them with a keynote address, consider Deborah Chaddock Brown. 

Deborah brings over 25 years of retail, operations, and franchise experience to her speeches.  Since opening her own business in 2004, she’s expanded her topics to include those of interest to entrepreneurs like 30 Marketing Tips in 30 Minutes.  Keeping up with the ever changing marketing industry, she also offers Social Media topics such as Making the Most of Your Online Brand.

The theme that resonates throughout all of her speeches is one of Putting the Customer First.  Whether you are just starting a business or growing your company to the next level, the key to success is the art of building customer relationships.  Deborah offers customer-focused key note addresses and workshops:

• Make or Break Moments: Building Customer Relationships
• Earning Customer Loyalty 
• Putting the Customer First
• Call Center Service:  Using Your Powers for Good

During challenging economic times, companies look for speakers to provide a light at the end of the tunnel.  Deborah offers three programs that speak to operating a business through a recession:

• Becoming a Growth Organization
• Planning a Successful Retail Sales Event
• Change Stinks – Or Does It?

 Customized To Meet Your Needs

Deborah discusses your primary goals and objectives for each program.  She’ll spend time asking questions, reviewing your corporate-provided materials and learning about your industry so that her message is tailored to meet your needs and is relevant to your audience.  She’ll combine material from a variety of established programs or create something entirely new to meet your needs. 

A Spoonful of Sugar

Have you ever attended a training or workshop in which the speaker droaned on; lecturing rather than engaging?  Deborah has attended them – or rather – nodded off during those sessions too.  Following the Mary Poppins method of teaching, Deborah brings high energy, humor and lots of situational stories to her programs.  She engages her audience and welcomes the “heckler” making her programs fun as well as educational.

Call Deborah today

For more information about engaging Deborah for your next event, call 330-414-8792.  Email:  deborah@makeorbreakmoments.com

Still not convinced?  Visit the individual pages (on the side bar to the left) for each program.  Each program page provides details on what participants will learn, the length of the program and who should attend.

Sign up for her FREE monthly e-zine on communication, marketing and customer relationships called Words People Read

Deborah Chaddock Brownis a CTM Toastmaster, apprentice member NSA, member Twinsburg Chamber of Commerce